Privacy Policy

Recognizing the importance of protecting personal information, and in compliance with the “Act on the Protection of Personal Information” (hereinafter referred to as “Personal Information Protection Act”) and other related laws and regulations, Watanabe Syoji Inc.
The term “personal information” as used in this Privacy Policy refers to information as defined in Article 2.1 of the Personal Information Protection Law.

1．Acquisition of Personal Information

We will comply with the Personal Information Protection Law, obtain customers’ personal information through legal and fair means, and will not obtain such information through deception or other wrongful means. We will not acquire any personal information that requires special consideration (as defined in Article 2, Paragraph 3 of the Act on the Protection of Personal Information) without obtaining the prior consent of the customer, except in certain exceptional cases, such as when required by law. We will not acquire any personal information (as defined in Article 2, Paragraph 3 of the Personal Information Protection Law) without obtaining your prior consent.

2．Use of Personal Information

1) Purpose of use of personal information

We will use your personal information within the scope of the following purposes of use, or the purposes we informed you of when you provided us with your personal information, and only to the extent necessary for the performance of our business.

（１） Information on products and services in the course of sales and marketing activities

ア. Administrative processing such as product shipping, billing, collection, and payment confirmation
イ. To provide and inform you of the latest information on products and services, technical information, publications, e-mail newsletters, etc.
ウ. Information on various campaigns, exhibitions, etc.
エ. Distribution of advertisements related to products, services, and various campaigns, etc.
オ. Providing information on product specification changes and maintenance
カ. Provision of information on products and services handled by the Company
キ. Responding to customer inquiries and requests for information materials
In order to achieve these purposes, we may analyze the information we have acquired about your browsing history, purchase history, etc., and distribute information to you according to your interests and preferences.

（２） Planning, evaluation and improvement of our products

ア. Planning, development and improvement of new products and services based on data analysis, analysis of advertising effectiveness and market analysis
イ. Conducting and evaluating questionnaires and monitoring tests related to product improvement, etc.
ウ. Conducting surveys regarding enhancement and improvement of service content, etc.

（３） Conducting surveys on service improvement for customers

ア. Conducting questionnaires regarding product improvements, etc.
イ. Conducting surveys regarding enhancement and improvement of service content, etc.

（４） Ad serving that corresponds to customers’ tastes and preferences.

ア. Analyzing customers’ browsing history and other information to deliver advertisements tailored to their tastes and preferences regarding products and services

（５） Improving the convenience of our website

ア. Assistance in logging in to our authentication service
イ. Survey of our website usage

（６） Public Relations Services

ア. Responding to questions or comments about our company
イ. Sending out gift prizes and rewards related to public relations work, etc.

（７） Other

ア. Prevention of unauthorized use and identification
イ. Matters equivalent to the above items

We will not handle personal information beyond the scope necessary to achieve the purpose of use without obtaining the prior consent of the customer, unless otherwise required by law. Even within the scope of the purpose of use, we will not use personal information in a manner that may encourage or induce illegal or unjust acts.
If the Company changes the purpose of use, it will not make any changes beyond the scope that is reasonably deemed to be relevant to the purpose of use before the change, and will notify the customer or make a public announcement of the changed purpose of use.

2) Joint Use of Personal Data

We will share customers’ personal data (personal information that constitutes a personal information database, etc. as defined in Article 16, Paragraph 3 of the Personal Information Protection Law) with our group companies within the following scope, under strict control and with appropriate security control measures.

（１） Scope of joint use

Group companies

（２） Items of Personal Data to be Shared

ア.Attribute information such as name, gender, date of birth, etc.
イ.Contact information such as e-mail address, address, telephone number, fax number, etc.
ウ.Browsing history, such as purchase history, and analysis of such information, as well as other transaction-related information
エ.Customer inquiries or requests
オ.Other information necessary to achieve the following purposes of use

（３） Purpose of Use

ア. Administrative processing such as product shipping, billing, collection, and payment confirmation
イ. To provide and inform you of the latest information on products and services, technical information, publications, e-mail newsletters, etc.
ウ. Information on various campaigns, exhibitions, etc.
エ. Distribution of advertisements related to products, services, and various campaigns, etc.
オ. Providing information on product specification changes and maintenance
カ. To process the information in a form that does not identify individuals, and to use it for future product services and marketing, etc., and to post it on the Company’s website, brochures, etc.
キ. For use as advertising and statistical materials that do not identify individuals, as well as for research and statistical analysis of marketing data

（４） Party responsible for joint use management

Name of business: Watanabe Syoji Inc.
Head Office: 2-12-9 Saiwaiura, Kanazawa-ku, Yokohama City, Kanagawa Prefecture
Name of Representative: Takashi Kuroda, Representative Director

3) Outsourcing the handling of personal data (Article 16(3) of the Personal Information Protection Law)

We may outsource all or part of the handling of your personal data to third parties such as delivery companies, printers, collection agencies, Internet advertisers, etc. (hereinafter referred to as “outsourcees”) to the extent necessary to achieve the purposes of use described above. In such cases, we will enter into a confidentiality agreement with the consignee and exercise necessary and appropriate supervision to ensure that the personal data is managed safely by the consignee.

3．Provision of Personal Data to Third Parties

1) We will not provide your personal data to any third party without obtaining your prior consent, except in the following cases

（１）When required by law

（２）When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual

（３）When it is especially necessary to improve public health or promote the sound growth of children and it is difficult to obtain the consent of the individual concerned

（４）When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of such affairs.

2) Whenever we provide personal data to a third party or receive such data from a third party, we will make a record of the provision of such data to the third party.

4．Management and Protection of Personal Data

We manage and protect personal data in compliance with the Personal Information Protection Law and other related laws and regulations, and take the utmost care in handling such data.
In addition, we will keep customers’ personal data accurate and up-to-date at all times, and implement necessary and appropriate security control measures to prevent unauthorized external access, loss, destruction, falsification, leakage, etc., through continuous in-house training and regular audits, etc., to protect personal information for the peace of mind of our customers.

5. Measures taken for the secure management of retained personal data

（１）Implement access control to limit the scope of persons in charge and personal information databases handled.

（２）Implement mechanisms to protect information systems that handle personal data from unauthorized external access or unauthorized software

（３）Provide periodic training to employees on matters to be considered in handling personal data.

6．Disclosure, Correction, Addition, Deletion, Suspension of Use, and Deletion of Retained Personal Data

If you wish to request disclosure, correction, suspension of use, deletion, etc. of your personal information held by us, or if you wish to make a complaint or request consultation, please contact the Personal Information Inquiry Desk below.
When we receive a request for disclosure of personal information, we will disclose it to the customer without delay, except in cases where disclosure would significantly interfere with our business operations or would be detrimental to the life, body, property, or other interests of an individual.
Upon receiving a request to correct, suspend, or delete personal information, we will investigate the request without delay, and if there is a reason requiring correction, suspension, or deletion, we will do so. However, please understand that in the case of suspension of use or deletion, there is a possibility that we may not be able to continue to provide services such as return, repair, or exchange of purchased products.
In order to prevent leakage, alteration or deletion of personal information by third parties, we will confirm the identity of the individual when disclosing or correcting personal information.
If a customer requests notification of the purpose of use or disclosure of the content of retained personal data, or requests a record of disclosure of retained personal data provided to a third party, a fee of 1,000 yen (tax included) per request must be paid in accordance with Article 38 of the Personal Information Protection Law (details regarding procedures for requests for disclosure, correction, addition, deletion, suspension of use, and deletion, and payment methods for fees will be provided at each request).

7．Revisions and Changes to the Privacy Policy

We may change or revise this Privacy Policy from time to time in response to changes in laws and regulations or business needs, and we will post such changes on this website. Customers are advised to check the latest version of this Privacy Policy after such changes are posted on this Web site.

8．Contact us

The contact point for inquiries, complaints, and requests for disclosure of personal information regarding customers’ personal information is as follows.

Watanabe Syoji Inc.
Contact for inquiries regarding personal information
Phone: 045-790-3785　Email: info@ws-k.co.jp

9. Name of business operator handling personal information, etc.